We are a 24/7 operation
Americord is here to assist you at any time of the day or night. We have a cord blood specialist on call all the time in case there is an emergency. Our representatives will pick up the phone at 4AM on Sunday night or 4PM on Wednesday and they’ll be able to answer your questions and assist your doctor. More importantly, if you do go into labor early and you do not have a collection kit you can call at any time and our logistics team will work to get a kit to you in only a few hours. If you need a kit at the last minute, we will work hard to get one to you. You should know that most babies come early. If you’d like to store your baby’s cord blood the best way to do so is by ordering your Americord collection kit at least eight weeks ahead of your due date. Every Americord collection kit has all the materials you need to collect cord blood, cord tissue, and placenta tissue even if you only signed up for cord blood. If you change your mind about banking after you enroll you should know that, unlike our competitors, we don’t have a cancellation fee. Just return the kit to us unopened and we won’t charge you a thing. Since we’re a 24/7 operation, if you bank with Americord you’ll never be more than a phone call away from a cord blood specialist (866) 503-6005 x1.